Managed Service Provider for IT Staffing Services

We support organizations in hiring IT professionals flexibly, reliably, and efficiently. As a Managed Service Provider (MSP)/Broker for Staffing Services, we handle the entire IT hiring process: from demand analysis and optimization to recruitment and selection of suitable candidates, and from contract management and compliance to clear reporting.

With our knowledge of the IT market, our extensive network, and in-depth expertise, we ensure that the right specialist is deployed at the right time, under the right conditions.

Our MSP services take the worry out of your hands

Our MSP/Broker services offer you complete control over the hiring process. We offer support in the areas of:

• Process automation
  All your information clearly presented in a custom-designed Vendor Management System (VMS), managed by CIMSOLUTIONS.

• Capacity planning and needs specification
  Clear inventory of hiring needs and management of the request process.

• Recruitment, selection, and supplier management
  Access to and selection from a broad network of qualified IT professionals, both our own employees and those from selected suppliers. Pre-selection of suitable candidates based on our in-depth IT expertise.

• Contract management and administrative processing
  Efficient and uniform processing of contracts, renewals, and terminations.

• Compliance and risk management
  Ensuring compliance with laws and regulations, including the DBA Act (Wet DBA) and the WTTA (Work and Employment Tax Act).

• Cost control and budget control
  Transparent rates, clear agreements, and continuous budget monitoring.

• Insight and reporting
  Clear management information on deployment, costs, performance, and risks.

Always access to talent, today and tomorrow

By continuously building a high-quality supplier network and actively responding to developments in the labor market, we ensure a stable and future-proof supply of professionals. We provide all IT roles, from specialist experts to complete teams. By our thorough understanding of the IT market we help you prevent impending shortages and guarantee that we meet your needs.

Our experience

CIMSOLUTIONS has extensive experience with MSP services. Since 2010, we have fulfilled this role for the Dutch government, where we are responsible for managing large-scale IT outsourcing within several large framework agreements (over €1 billion).

Quality and customer satisfaction are in our DNA and are embedded in our working methods. It’s no wonder that customers have rated our services a solid 8,5 for years.

We believe in collaboration and continuous improvement. That’s why our Service Delivery Manager schedules regular meetings with you to discuss progress, make adjustments where necessary, and collaborate on further optimizing your hiring strategy. The Service Delivery Manager works closely with our IT Resource Managers, who maintain contact with suppliers, and your dedicated account manager, with whom you’ll have contact at strategic/tactical level.

We also offer field management as an option for you, where our field managers maintain regular contact with the IT professionals we deploy. This ensures:

• Quality and continuity
• Clear communication
• Timely adjustments where necessary

Our MSP/Broker staffing services are ideal for organizations looking for:

• A single point of contact with market knowledge and IT expertise for all your IT hiring needs
• Cost control and cost reduction through standardization and coordination
• Complete transparency in rates, deployment, and contract types
• Risk management and compliance through adherence to laws and regulations, including the Deregulation Assessment of Employment Relations (DBA) Act
• Access to the best talent, with our highly trained IT professionals and through a professionally organized supplier network
• Scalability and flexibility in the face of changing capacity needs
• Reduced administrative burden for administration, management, and HR
• Strategic insight through reporting and predictive data
• An ISO and NEN-certified MSP service provider/Broker