Application Lifecycle Management
Application management and maintenance without worries. Our broad experience with management and maintenance of applications and information systems for large clients in the public and private sectors, our structured and certified (ISO9001) approach to application management and professional and multidisciplinary application management team, which provides support 24/7, guarantee professional management.
The management team and required support are fully tailored to the needs of the customer. This provides our customers with the desired IT capabilities and needed support in case of incidents or change requests at any given time. The service is recorded in a Service Level Agreement (SLA) and the collaboration stipulated in the Dossier Agreements and Procedures (DAP). Change requests are discussed in the Change Advisory Board (CAB), which holds seats for the customer, application management and technical management. Based on the change request, an impact analysis is conducted to ensure informed decision-making and clarity on the business value of the requested change. Through the structuring of management and maintenance, the Application Lifecycle can be extended, which keeps costs to a minimum.